System Info Tool

The System Info Tool is a simple file that gathers key details about your computer (such as serial number, RAM, storage, and operating system) and saves them to a text file on your Desktop. It does not access personal files, passwords, or browsing data.

This information is to assist with inventory documentation and future support and troubleshooting.

What the Tool Collects

When run, the tool gathers: Serial Number, Manufacturer and Model, Processor (CPU),  Installed Memory (RAM), System UUID, Operating System and Build Number, OS Install Date, BIOS Release Date, Disk Information (size, used space, free space)

How to Use the Tool

Step 1: Download the File

  • Click the link below to download the file

Step 2: Run the File

  • Open the file from your browser downloads notification, or

  • Navigate to the downloads folder and double-click the Get-SystemInfo.bat     file

    (No installation required)

If prompted by Windows, click “More info” → “Run anyway”

Step 3: Wait for It to Complete

  • A black command window will appear briefly

  • The tool will gather system information (typically takes a few seconds)

Step 4: View the Results

  • A file named SystemInfo.txt  will automatically open

  • It is also saved to your Desktop

Step 5: Send the File

  • Attach the SystemInfo.txt  file to your email reply